KT expands reach of AI-powered smart city solution to SEA

The operator will introduce customized AI solutions for the market, starting with Vietnam.

offers a big data analysis platform to Hong Kong retailers to keep track of multiple metrics, which gives them the insights about customer behaviour to optimize in-store marketing strategies.

KT last month entered an agreement with Vietnam’s largest construction company Hoa Binh Construction Group (HBC) JVC for the provision of AI-powered hotel and apartment services in Southeast Asia. The partners have also agreed to subsequently co-operate on smart building and city projects in major metros in the region.

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KT used its platform to launch the first hotel in South Korea to offer AI-assisted room services in July – a Novotel Ambassador hotel in Seoul – and plans to open three more smart hotels across Seoul by 2020.

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The company’s hotel AI service platform is a customization of KT’s GiGA Genie AI powered smart home media hub, which launched in 2017 and now has more than 1 million subscribers in South Korea.

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“It’s a big first step for KT’s AI platform to reach out to the world, thanks to the partnership with HBC,” KT marketing group senior vice president Lee pil-Jai said. “With great success in South Korea, we will step up efforts to localize our AI hotel service and smart city solutions for Southeast Asia and beyond.”

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