Are you allowed to say no refund...

Are you allowed to say no refunds?

As long as your policy follows the applicable consumer protection laws, you can have as strict or as lenient of a no refund policy as you'd like. Just keep in mind that some customers may choose to shop elsewhere if they can find similar products from a business with more traditional return options.uob corporate hotline

How long can a credit card dispute take?

Once you've filed your dispute, the FCBA provides that the credit card issuer must acknowledge receipt of your dispute and launch an investigation within 30 days. From there, it has 90 days to either resolve the dispute with a credit to your account or provide a written explanation of why the charges stand.

How did hackers get my credit card number?

Accidentally downloading malware or spyware can enable hackers to access information stored on your computer, including credit card information and other details. For example, a malware attack might use a keylogger that records your keystrokes or browser history and then sends that information to a hacker.

What happens if I receive money from unknown source?

Ask the sender to cancel the transaction immediately - in many cases, the sender can simply contact the app's customer support to cancel the transaction. If the sender refuses to do so, contact the app's customer support yourself, explain the situation, and ask them to reverse the transaction.

How are credit card refunds processed?

In case you receive a defective product or want to cancel a subscription, a credit is initiated to your credit card account when a merchant or service provider issues a refund. The refund amount is deducted from your outstanding balance, and your available credit is increased by the same amount.

How long does a bank have to resolve a fraud dispute?

Under the law, creditors must acknowledge your complaint in writing within 30 days of receiving it. Then expect to receive a written resolution within two billing cycles, and no later than 90 days, from the original date your creditor received the dispute.

Do banks refund stolen money Australia?

The sooner you contact your bank, the more likely you are to get your money back - and if the transaction is unauthorised, the sooner the bank can stop any further transactions. When you report a mistaken or unauthorised transaction, make sure the bank gives you a reference number.

Do banks track down fraudsters?

Once a potential fraudulent transaction is flagged, banks deploy specialized investigation teams. These professionals, often with backgrounds in finance and cybersecurity, examine the electronic trails of transactions and apply account-based rules to trace the origin of the suspected fraud.

Can you trace who used your credit card?

Unlike in-person (or card-present) fraud, there is usually no witness or security camera footage to track or identify the person using the card, so finding the culprit can be significantly more challenging. The first thing you must do once you spot a suspicious transaction is contact your bank.

How do I stop someone from opening credit cards in my name?

Activate a credit freeze or extended fraud alert

The FTC suggests setting up a one-year fraud alert once you notice signs of identity theft, but you can also ask the credit bureaus for an extended fraud alert that lasts for seven years.uob credit card fraud